1850 is fully committed to protecting the personal information of Malaysian users. This page clearly explains how we collect, use, store, and safeguard your data.
Updated: January 2026 | Version 2.1 | Applies to all Malaysian users
All data is transmitted securely
You have the right to access, correct & delete your data
Your information is not sold to third parties
The 1850 platform collects several categories of information to ensure a smooth, secure, and personalised user experience. Every piece of information we collect has a clear purpose and is handled responsibly. We only collect what is genuinely necessary to operate the platform and deliver our services to users in Malaysia.
During registration, we collect your full name, email address, mobile number, date of birth, and encrypted password. This information is used to verify user identity, meet legal requirements, and prevent account misuse. Account data is stored securely and is never shared without your consent.
We automatically record technical information such as device type, operating system, browser type, screen resolution, and IP address when you access 1850. This helps us identify technical issues, optimise platform display on smartphones and tablets, and flag suspicious activity. This data is not used to directly identify any individual.
For financial transactions in Malaysian Ringgit (MYR), we record transaction history, your chosen payment method, and verification status. Full card numbers and sensitive banking details are not stored directly on 1850 servers — all payment processing is handled through PCI-DSS compliant certified payment gateways. Transaction history is retained for audit purposes and compliance with Malaysian financial regulations.
We automatically record pages visited, games played, session duration, navigation clicks, and in-platform interactions. This usage data helps us understand the behaviour of Malaysian users, improve platform design, and surface relevant content. All usage data is aggregated and is not directly linked to your personal identity in internal reports.
1850 uses collected information solely for legitimate and transparent purposes. We do not use user data for anything outside the scope stated in this policy. Users will be notified in advance of any new use.
1850 does not use your personal data to build psychographic profiles or sell it to third-party advertisers. All data processing is carried out strictly on the basis of legitimate service needs.
All 1850 user data is stored on servers protected to the highest industry security standards. We use AES-256 encryption for data at rest and TLS 1.3 protocols for data in transit, keeping your information secure at all times. Our storage infrastructure is independently audited on a regular basis to verify compliance with security standards.
Data retention periods depend on the category of information and applicable legal requirements:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of active account | Service requirements |
| Financial transaction records | 7 years | Malaysian financial law compliance |
| Security & access logs | 12 months | Incident detection & investigation |
| Usage data & analytics | 24 months | Platform improvements |
| Closed accounts | 90 days after closure | Appeal & recovery period |
Once the retention period ends, data will be permanently deleted or anonymised so it can no longer be linked to any individual. 1850 does not retain data longer than necessary.
1850 does not sell, rent, or trade users' personal information to third parties for marketing or commercial purposes. We understand that the trust of Malaysian users is our most valuable asset, and we treat it with the utmost responsibility. Any data sharing only occurs in the limited situations set out below.
All third parties that receive 1850 user data are required to meet security and privacy standards equal to or higher than our own. We conduct regular reviews of all our data processing partners.
Every 1850 user has full rights over their personal data. We respect these rights and provide a straightforward process for Malaysian users to manage their own information. Below are the key rights you hold as a user of our platform.
You have the right to request a copy of all personal information we hold about you. Access requests will be processed within 14 business days through 1850 support.
If your information is inaccurate or out of date, you may request a correction at any time through your profile settings or by contacting our support team.
You may request the deletion of your account and personal data, subject to applicable legal retention obligations such as financial transaction records.
You may request that we temporarily restrict the processing of your data while we investigate a complaint or correction request you have submitted.
You have the right to receive your personal data in a machine-readable format for transfer to another platform of your choosing.
You may object to the processing of your data for specific purposes at any time. We will cease such processing unless there are compelling legitimate grounds that override your rights.
To exercise any of the rights above, please contact the 1850 support team by email at [email protected] or through the FAQ. We are committed to responding to every request within a reasonable timeframe.
1850 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. Users will be notified of any material changes at least 14 days before they take effect. Notifications will be sent to the registered email address or via a prominent notice within the 1850 platform.
The latest version of this Privacy Policy will always be available on this page, with the update date clearly shown at the top. We encourage users to review this policy periodically to stay informed about how we protect your information. Continued use of the 1850 platform after any changes take effect will be considered acceptance of the updated terms.
If you disagree with any changes made, you have the right to close your account and request data deletion before those changes take effect. Our support team is ready to guide you through this process smoothly and respectfully.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 1850 handles your personal data, our team is here to help. We take every privacy complaint seriously and are committed to providing an accurate and adequate response in a timely manner. All communications with our privacy team are treated in strict confidence.
For privacy and data protection enquiries:
Response within 1–3 working days
Now that you know how we protect your privacy, create an account today and enjoy a safe, fair, and enjoyable gaming experience on the 1850 Malaysia platform.